Project

General

Profile

Profile #15331

HKTechTicketing System

Description

Ticket management system wherein users can add ticket, assign to
other members to be resolved, and updated. The user can set
priorites, add attachments, and also add comments to an existing in
which they have access.

App Info
Skills
Features
Modules

App Information

Project Status: Inactive

Business Statement:

Our ticket management system facilitates seamless collaboration by allowing users to add, assign, and update tickets with priorities, attachments, and comments, enhancing efficiency in resolving issues.

Skills

Project Technology:

  •  Android
  •  Java

Features

  •   Users can create new tickets, providing details such as title, description, priority level, and any relevant attachments.
  •   Users can track the status of tickets, including whether they are open, in progress, or resolved.
  •   Users can set priority levels for tickets, such as low, medium, or high, to indicate the urgency of the issue.
  •   Users can filter and search for tickets based on various criteria, such as status, priority, assignee, or keywords..
  •   Notifications
  •   Ticket Categories or Tags
  •   Ticket Filtering and Search
  •   Reporting and Analytics

Modules

  •   User Management Module
  •   Ticket Creation Module
  •   Ticket Assignment Module
  •   Commenting Module
  •   Attachment Management Module
  •   Priority Management Module
  •   Category Management Module

Company Information

Name: RulTech Solutions Private Limited

Email: support@rultech.com

Phone: (+91) 98795-15701

Location: Vadodara, India

© 2024 RulTech. All rights reserved.

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